White Lillies

OUR cOVID 19

PROTOCOL

Due to the ongoing Covid 19 pandemic our salon premises, appointments and all services have been adjusted to fully comply with the Durham Region Health Department Regulations Along with the Ontario College of Trades Regulations.

Before you arrive for your appointment we ask that you follow these guide lines in order to keep yourself, our staff and other clients SAFE.

The Staff here at Alterna Hair & Holistic Beauty Thank You for all your help during these difficult times. 

Salon Safety!

  • Our Salon is well stocked with disinfectants, sanitizers and cleaning supplies

  • We require clients and stylists to wash their hands or sanitize before beginning and services

  • We are following a rigorous cleaning schedule to ensure all stations, high touch surfaces, towels, capes, and products are disinfected on a regular basis.

  • employees who show flu-like symptoms will be required to stay home until they are symptom free

 Sick Policy!

  • We will not be accepting sick clients 

  • If you or someone you have been contact with is sick with in 24 hours of your appointment please cancel immediately

Cancellation Policy!

  • All cancellation fees will be temporarily waived to ensure the salon is a safe environment for other clients and staff members.

  • We will help you reschedule your appointment for a later date.